1. Who We Are
Rohaan Realty is a Tricity real estate advisory house based at SCO 411, near Gopal Sweets, 35C, Sector 35, Chandigarh, 160022. We help buyers and investors explore residential and commercial property options across Chandigarh, Mohali, New Chandigarh and Panchkula.
2. Information We May Collect
Depending on how you contact us, we may receive information that you choose to provide, including:
- Your name, phone number, email address and preferred method of contact.
- Your budget, preferred location, property type, timeline and other property requirements.
- Messages, notes and enquiry details you send to us.
- Information submitted through Meta/Facebook/Instagram Instant Forms or other lead-generation forms linked to our advertisements.
- Basic technical information that may be made available by hosting providers or third-party services when you access the website, such as IP address, browser type and device information.
3. Meta, Facebook and Instagram Lead Forms
If you submit a lead form through a Rohaan Realty advertisement on Facebook or Instagram, Meta may send the information you choose to provide in that form to Rohaan Realty. We use that lead information for the purposes described in this Privacy Policy, including responding to your enquiry, discussing property requirements and providing relevant real estate information.
Your use of Facebook, Instagram and other Meta services is also subject to Meta's own terms and privacy practices. Rohaan Realty does not control how Meta independently processes information on its platforms.
4. How We Use Your Information
We may use your information to:
- Respond to your property enquiry or consultation request.
- Understand your budget, location preference and property requirements.
- Suggest or discuss residential and commercial property options that may be relevant to you.
- Contact you by phone, WhatsApp, SMS or email when you have requested information or consented to follow-up.
- Maintain enquiry records, improve our advisory process and manage client communication.
- Comply with legal, regulatory or security requirements where applicable.
5. Sharing of Information
We do not sell your personal information. We may share information only where reasonably necessary to operate our business, respond to your enquiry, use communication or CRM services, work with authorized service providers, or comply with law. Where an enquiry is communicated through WhatsApp, Meta platforms or another third-party service, that service may process information under its own privacy terms.
6. Marketing and Contact Preferences
Where permitted and where you have provided your details or consent, we may contact you regarding your property enquiry and relevant real estate opportunities. You may ask us to stop promotional follow-up at any time by telling our team during a call or by sending a WhatsApp message to +91 96460 01218.
7. Data Retention
We generally retain enquiry and lead information for up to 24 months from the last meaningful interaction so that we can manage follow-up and understand prior enquiries. We may retain information for a longer period where reasonably necessary for an ongoing client relationship, transaction, dispute, security purpose, or legal requirement. Information that is no longer needed should be deleted or anonymised.
8. Your Choices and Data Deletion Requests
You may ask Rohaan Realty to access, correct or delete personal information that we hold about you, subject to applicable legal requirements. To request deletion of your enquiry or lead data, contact us using either of the following methods:
- Call: +91 96460 01218
- Alternative phone: +91 96460 03121
- Visit/write to: SCO 411, near Gopal Sweets, 35C, Sector 35, Chandigarh, 160022
When making a deletion request, please provide enough information for us to identify the enquiry or lead. We may need to verify the request before acting on it.
9. Website Forms, WhatsApp and Third-Party Services
The contact form on this website can open WhatsApp with the information you enter so that you can send the enquiry directly to Rohaan Realty. If you choose to continue on WhatsApp, your communication will also be handled through WhatsApp's service. The website may also use externally hosted fonts, images or hosting infrastructure that can receive routine technical request data.
10. Security
We take reasonable steps to protect enquiry and lead information against unauthorized access, misuse or disclosure. No method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.
11. Children's Privacy
Our real estate advisory services are intended for adults and are not directed to children. We do not knowingly seek personal information from children for property enquiries.
12. Updates to This Policy
We may update this Privacy Policy when our website, advertising, communication tools or data practices change. The latest version will remain publicly available on this page with an updated effective date.
13. Contact Rohaan Realty
Rohaan Realty
SCO 411, near Gopal Sweets, 35C, Sector 35, Chandigarh, 160022
Phone: +91 96460 01218
WhatsApp: +91 96460 03121
This page is intended to provide a clear privacy notice for Rohaan Realty's website and lead-generation activity. It should be kept aligned with the business's actual data-handling practices and applicable law.